Hotel and Restaurant Careers

Serving customers' business and leisure needs

As the population's leisure time and disposable income increases, so does demand for hotels, motels and restaurant dining. If a job that involves customer service, being in a position of authority and striving for perfection appeals to you, you'll be able to cash in on the increasing number of hotels and dining establishments in need of good management.

How long will it take?

Generally an education in hotel, restaurant or hospitality management lasts about two to three years for a diploma program at a vocational, trade school or technical institute.

A degree will take two or more years depending on whether it's an associate's, bachelors or master's degree. If the degree doesn't involve business training or other specialized training in the industry, it may be acceptable if sufficient hotel or restaurant experience can be proven.

Either route will get you in the door at a variety of hotels, motels and restaurants. Applicants with a higher education level and more experience will generally have better opportunities. Those who go the extra mile and seek certification are more likely to get the most desirable job offers and advance more quickly.

Skills and requirements

Courses in the basics, such as mixology and beer, food and beverage service, food production management, customer service and introduction to hospitality and tourism provide a foundation for hotel and restaurant management students to work from. More advanced courses will include sales and marketing in tourism, risk management and hospitality law, hospitality purchasing and controls, entrepreneurship and special event and catering management.

Students will need to become adept at using computer software, working as part of a team and in a managerial position and providing excellent customer service.

Good candidates should already possess self-discipline, initiative and leadership skills.

Typical restaurant management jobs

Typical hotel management jobs

The general manager can take care of all areas of business in smaller establishments, but in larger ones they're often assisted by a team of managers with various duties.

  • Resident or hotel managers
  • Assistant managers
  • Executive housekeepers
  • Front office managers
  • Convention services managers
  • Food and beverage managers
  • Catering managers
  • Sales, marketing and public relations directors
  • Human resources directors
  • Finance or revenue directors